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Privacy policy

USER INFORMATION

Who is the controller of your personal data?

CIGARRAL EL BOSQUE GESTION, S.L. is the CONTROLLER of the USER’s personal data and informs you that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (GDPR), and Organic Law 3/2018 of 5 December (LOPDGDD).

Why do we process your personal data?

To maintain a commercial relationship with the user. The operations planned for processing are:

  • Sending commercial advertising communications by e-mail, fax, SMS, MMS, social networks, or any other electronic or physical means, present or future, that enables commercial communications. These communications will be conducted by the CONTROLLER and will be related to its products and services, or those of its collaborators or suppliers with whom a promotional agreement has been reached. In this case, third parties will never have access to personal data.

  • Conducting market research and statistical analyses.

  • Processing orders, requests, responding to queries, or any type of request made by the USER through any of the contact forms available on the CONTROLLER’s website.

  • Sending the online newsletter regarding updates, offers, and promotions in our activity.

For what reason can we process your personal data?

Because the processing is legitimized by Article 6 of the GDPR as follows:

  • With the USER’s consent: sending commercial communications and the newsletter.

  • Based on the legitimate interest of the CONTROLLER: conducting market research, statistical analysis, etc., and processing orders, requests, etc., at the USER’s request.

How long will we keep your personal data?

They will be retained for no longer than necessary to maintain the purpose of the processing or as long as there are legal prescriptions mandating their custody. When no longer necessary for this purpose, they will be deleted with appropriate security measures to ensure data anonymization or complete destruction.

To whom do we disclose your personal data?

No disclosure of personal data to third parties is foreseen except, if necessary for the development and execution of the processing purposes, to our communications-related service providers, with whom the CONTROLLER has signed the confidentiality and data processor contracts required by current privacy regulations.

What are your rights?

The rights available to the USER are:

  • Right to withdraw consent at any time.

  • Right of access, rectification, portability, and erasure of their data, as well as limitation or opposition to its processing.

  • Right to lodge a complaint with the supervisory authority (www.aepd.es) if they consider that the processing does not comply with current regulations.

Contact details to exercise your rights:

CIGARRAL EL BOSQUE GESTION, S.L.. Carretera Navalpino, 49 – 45004 Toledo (Toledo). E-mail: administracion@hotelcigarralelbosque.com.

2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

USERS, by checking the corresponding boxes and entering data into fields marked with an asterisk (*) in the contact form or presented in download forms, expressly, freely, and unequivocally accept that their data are necessary for the provider to attend to their request, the inclusion of data in the remaining fields being voluntary. The USER guarantees that the personal data provided to the CONTROLLER are accurate and assumes responsibility for communicating any modifications thereof.

The CONTROLLER informs that all data requested through the website are mandatory, as they are necessary for providing an optimal service to the USER. If all data are not provided, there is no guarantee that the information and services provided will be fully tailored to their needs.

3. SECURITY MEASURES

In accordance with current regulations on personal data protection, the CONTROLLER complies with all provisions of the GDPR and LOPDGDD regulations for processing personal data under its responsibility, and manifestly with the principles described in Article 5 of the GDPR, whereby data are processed lawfully, fairly, and transparently in relation to the data subject, and are adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed.

The CONTROLLER guarantees that it has implemented appropriate technical and organizational policies to apply the security measures set forth by the GDPR and LOPDGDD in order to protect the rights and freedoms of the USERS, and has provided them with adequate information to enable their exercise.

For further information regarding privacy guarantees, you may contact the CONTROLLER via CIGARRAL EL BOSQUE GESTION, S.L.. Carretera Navalpino, 49 – 45004 Toledo (Toledo). E-mail: administracion@hotelcigarralelbosque.com.

(Footer on both pages: 21-10-2026 | CIGARRAL EL BOSQUE GESTION, S.L. | Carretera Navalpino, 49 – 45004 Toledo (Toledo) SPAIN)